State Farm® Insurance Agent Lori Mullen

"My name is Dale McMillian. I had the pleasure of working with Nicole at Lori Mullen State Farm. I must say it that was nothing short of excellence. She crossed every T and dotted every I. Answered all questions honestly and completely. Thank you Ms Nicole."

"Have been with Lori for a couple years. have never had a single issue. Incredibly responsive anytime I've had questions, be it by text, email, phone or in person. Have felt like simply a number. Lori's staff is also top notch. Nicole who works for Lori is a gem to talk to. Very personable and very thorough."

"Nicole, very friendly on a morning right after holiday!! In the car sales world we all know how that call can go!! Not with Nicole, she was fast friendly!! The BEST"

"Nicole was a great help when I called on behalf of a customer. She was quick and very responsive. I got everything I needed right away with zero issues. Very grateful for her!"

"I have been with them 15 years now and will continue to support them the lady’s over there make me feel like family Nora is great Nicole is very patient and polite great to have her aboard it’s always my pleasure to work with them and I would recommend them over any insurance company I’ve been with thanks lady"

"Really dislike how difficult it is to get a hold of anyone at this office. The prompts always ask to leave a voicemail and someone will call back. Was told someone is in the office but it never has gone directly to a person answering, its immediately the prompts to essentially press 1 to check on a claim or report, 2 for billing and 3 to leave a voicemail."

"Nicole Pugh was great! Quick, efficient and knowledgeable"

"Lori was a pleasure to deal with, very helpful!"

"We met with Nora Best to review our insurance policies. Nora was very knowledgeable and helpful. Excellent customer service following up as promised."

"Always try to get the lowest & best coverage & treated as a VIP. TY"

"Always polite and professional. I've considered switching a couple of times but stick around simply because of the staff and Lori. Can't go wrong. Very proactive and always contact."

"Thanks to Nicole Pugh from the Lori Mullen, State Farm Agency She helped our Mutual client get their policy updated for a New vehicle in a very timely fashion. Corrections were made flawlessly making our New vehicle delivery process go as smooth as ever. If you are looking for an agent to take care of you this is the place to go. Thanks again Nichole!!!"

"Nicole is extremely helpful, straightforward, honest, friendly, and informative. She is the best there and I recommend requesting her everytime."

"I worked with Nicole Pugh and she was an absolute god send helping me add a vehicle for a mutual customer of ours! She processed everything with no hiccups, in the shortest amount of time and i was beyond impressed. All on her birthday at that! The woman deserves a raise and a 1 week paid vacation"

"I work in car sales at Friendly Honda in Fayetteville and find myself calling upon Lori's office often. All of her customers rave about how amazing her team is, and I can see why! I had the pleasure of being helped but Nicole Pugh this morning. She made it so easy to help my customers and got me the documents I needed in a timely fashion and they were correct the first time. I would recommend giving them a shot to earn your business ( I certainly will be doing the same) because I know they will certainly take good care of you!"

"Nicole and the staff in this office are helpful, courteous and prompt. It's great to have a professional team that gets things done right the first time. I recommend many of my auto purchase clients to stop here first! Sterling professionals."

"Nicole was very pleasant, knowledgeable, and understanding. I will be expecting to conduct all interactions with her in the feature. Thank you"

"Nicole handled a policy change for a mutual customer for me today. In auto sales I deal with multiple agencies a week for insurance updates. Nicole made it quick and efficient. Great local customer service is why to use a local agent like Lori Mullen State Farm. Thanks again,"

"I recently called to make a change to an auto policy for a customer. Nicole was extremely helpful in getting me what I needed to complete the transaction. I deal with insurance companies everyday and this is rarely the case. Thank you for the exceptional customer service it was a nice change. This office must be a great company to do business with. Thank you Nicole."

"great services provided and great people always willing to assist you. this location and its workers are the best I ever had for an insurance agency. This agency is always prompt, friendly and very accommodating."

"It was a pleasure to work with Nicole. She was informative and timely in answering my questions. I highly recommend Lori Mullins insurance agency for your insurance needs."

"I recently had the pleasure of working with John. Not only did he help explain the coverage of my policy, he also helped me determine exactly what coverage would be best suited for me. Fantastic people, would highly recommend especially when you’re not exactly certain of what policy you should be getting."

"I recently relocated to this area from Alabama last year and have had the pleasure of working with several representatives in the office. I have had a consistently positive experience with everyone thus far."

"Recently , I had the the unpleasant task of searching for new homeowners insurance. However I was pleasantly surprised at how easy it was. I had the pleasure of speaking with Nora Best with the "Lori Mullen State Farm team". Not only did she find me a better rate and make my day , her professionalism and helpfulness in guiding me through the process was invaluable ! So wonderful to speak to a real human who understands the value of amazing customer service. NORA Best is the best in my book thank you so much! William Mccart Very satisfied customer"

"I have been extremely satisfied with all the help that I have received from Lori, Nora and Nicole. All my questions are answered in a timely fashion. The whole group are kind, friendly and efficient."