Reviews

"It’s nice to talk to a real human!! I love that my services here are predictable. I know I can call and will hear a familiar voice and will get excellent and timely services. Nicole Pugh is so amazing, super friendly and has helped me get same day coverage for multiple vehicles without fees and jumping through hoops. You won’t feel like another number when you work with this office; they will make you feel like a valued customer and will walk you through all your options before committing to any changes. Friendly and professional."

"Nicole was excellent!"

"They're always very polite and very helpful!"

"Helpful and patient staff, Nora always helps me out and explains everything I need to know!"

"Nora at Lori’s office has always been helpful. I recommend this office to everyone I speak too."

"Can’t be any more thankful for my State Farm team! They’re all very personable and helpful and always make me feel welcomed whether it’s a call or stop in the office.
Lori Mullens office is the way to go!"

"I have been with Lori Mullen's office for many years and always receive A+ service. Would highly recommend to any and everyone."

"Nicole was amazing! Very kind and helpful. She was able to get me the documents I needed for my Bronco super fast and I couldn't have had a better experience!"

"Nicole at Lori Mullen State Farm Agency was a pleasant experience I highly recommend them for all your Insurance needs!"

"We have had nothing but the best service since joining State Farm in February of 2022. They are open and honest have saved us a ton on not only homeowners but vehicle insurance I couldn’t have asked for better service thank you for all that you have done for us granted Nora is our agent but everyone at this location is amazing and willing to help everyone who walks through the door"

"Nicole was great! She got my quote and paperwork done within minutes. Can't recommend highly enough."

"Extremely pleasant and very easy to work with! They take the stress out of insurance :)"

"Nicole did a great job tonight after hours. She was wonderful. She was very patient and very courteous."

"Excellent service as always.. this office is always on top of their business."

"I have enjoyed working with State Farm insurance agency. We have relocated to NC and still using State Farm just another office. Thank you for everything 😃"

"I had sked for a quote for home and auto insurance in 2025 because I wasn't happy with the agency in Vermont I had been with for 10 years and I had decided to give the Vermont agency another chance, things didn't improve and John who I had talked to at State Farm in 2025 called me just before renewal time in 2026 to see if I would be interested in seeing a quote as he had saved all my info from the previous year and wanted to be sure my insurance needs were being met. I explained to him that price and product are not the determining factor in where I place my business and trust. Personal contact and having a good working relationship with an agent instead of dealing with a call center would be my triggers. I am happy to say I am now a satisfied and proud customer of the L Mullen Insurance and Financial Services State Farm agency, more importantly I am now a customer of Lori, John and Nora and if you are looking for a great agency to guide you through the insurance maze look no further. One other point I would like to mention and that is that the price was a few hundred dollars lower than my renewal with the former agency I was with."

"Excellent service, highly recommended 100%"

"Nicole was awesome! She was very accommodating and pleasant to deal with on the phone....Great job! ....would recommend doing business with Lori Mullin's agency"

"Extremely helpful and super nice!"

"I work at a dealership and talk to insurance companies all the time to make changes to my clients policies. I absolutely love working with agents and this specific agency was extremely easy to work with and was able to get me new ID cards within the matter of just a couple minutes!! Would definitely recommend this agency!! Ask for Nicole, she was very patient and great to work with! 🤩"

"People tend to post for the bad things I like to prefer posting about outstanding services. Lori Nicole the whole staff are amazing. They are prompt. They make sure that everything is understood and they’re always there to help. They do this with a smile that you can hear even though you cannot see, I would hardly recommend them. Their professionalism is outstanding and they’re making sure that their clients are taking care of exceptional. If you are looking this office by far excels"

"Not bad reasonable"

"John and Nora were extremely helpful in my process for new insurance coverage. They made the process efficient and seamless."

"I had the pleasure of working with Nicole. Very professional and prompt - looking forward to working with her and Lori Mullen Agency in the future!"

"John Ratliff provided exceptional service! John was very knowledgeable and provided the requested information in a timely manor, making changes quickly to ensure I got the right product for me."