State Farm® Insurance Agent Lori Mullen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michelle Crawford
October 31, 2025
5
out of
5
rating by Michelle Crawford
"It has been a pleasure dealing with Lori's State Farm team! I initially spoke with John who was very friendly and professional and explained everything in great detail to provide me the best auto coverage possible, and at the best price. I also spoke with Nora who was also friendly and a great person to speak with. If you're looking for a new insurance agent like I was I would HIGHLY recommend Lori and her team at State Farm!"
We responded:
"Thank you so much for this wonderful review! We're thrilled that John and Nora provided you with excellent service while finding you the best auto insurance coverage at a competitive price. At Lori Mullen State Farm Agency in Fayetteville, NY, our team is committed to delivering personalized insurance solutions with the friendly, professional service you experienced. Whether it's auto insurance, homeowners insurance, life insurance, or any of our other coverage options, we take pride in explaining every detail so our clients can make informed decisions. Michelle, John and Nora will be so happy to hear about your positive experience! We truly appreciate you recommending our State Farm agency to others looking for a new insurance agent in the Fayetteville area. If you ever need assistance with claims, policy updates, or adding additional coverage like home, renters, or life insurance, we're here to help Monday through Friday, 9am-5pm, with after-hours appointments available. Thank you for trusting us with your insurance needs! We look forward to serving you for years to come. Lori Mullen State Farm Agent Fayetteville, NY 📞315-446-4432 🌐 www.sfautoquote.com "
Leighton Jacobs
October 28, 2025
5
out of
5
rating by Leighton Jacobs
"I had the pleasure of speaking with John, and he was very thorough in explaining everything to me and had absolutely no problem answer any and all my questions about my plan and benefits."
We responded:
"Leighton, thank you so much for your kind words! We're thrilled to hear that John provided thorough and clear explanations about your auto insurance and renters insurance plans. At our office, we take pride in serving Syracuse and the surrounding areas with personalized insurance solutions tailored to your needs. If you ever have more questions or need assistance, we're here to help. Welcome to our insurance family. Lori Mullen State Farm Agent Fayetteville, NY 315-446-4432"
David Corona
October 24, 2025
5
out of
5
rating by David Corona
"Lori and her team are fabulous. I have been with them for over 30 years. Very attentive to my and my family needs"
We responded:
"David thank you so much for your kind words! We're thrilled to have been your family's trusted partner for over 30 years, providing attentive and personalized homeowners insurance solutions. Serving Fayetteville, Onondaga County, and the greater Syracuse area, our dedicated team are committed to protecting what matters most to you and your family. #HomeownersInsurance #FayettevilleNY #OnondagaCounty #SyracuseInsurance #TrustedInsuranceAgent #FamilyFirstInsurance Lori Mullen - State Farm Agent Fayetteville, NY 315-446-4432"
Heartfelt
October 23, 2025
5
out of
5
rating by Heartfelt
"Have been a customer for years and anytime I need something, they are always on the ball. Easy to work with and all of Lori’s employees are so very nice and friendly! Quick solutions to any situation!!!!"
We responded:
"Thank you so much for your wonderful review and for being a valued long-term customer of our Fayetteville Dewitt State Farm office! We’re thrilled to hear how satisfied you are with the personalized service and support we provide. Serving families throughout Oneida, Onondaga, and the surrounding counties is our passion, and we take pride in helping protect what matters most—whether it’s your auto, home, or life insurance needs. Your trust means the world to us, and we look forward to continuing to support you and your family for many years to come! #FayettevilleInsurance #DewittInsurance #OneidaCounty #OnondagaCounty #AutoInsurance #HomeInsurance #LifeInsurance #FamilyInsurance #LocalInsuranceAgent #CustomerSatisfaction #LongTermCustomer #InsuranceExperts Lori Mullen State Farm Agent 315-446-4432"
Aaron Mavins
October 14, 2025
5
out of
5
rating by Aaron Mavins
"Courteous staff and extremely efficient, I highly recommend this agent."
We responded:
"Aaron, thank you for your kind words! We're proud to provide courteous and efficient service to our customers throughout Central New York. Helping with Home insurance, Auto insurance and Life insurance needs is our top priority. If you or anyone you know needs reliable insurance solutions in Central New York, don’t hesitate to contact us! Lori At the Lori Mullen State Farm Agency SFAutoquote.com 315-446-4432"
Chad-Michael Rieth
October 10, 2025
5
out of
5
rating by Chad-Michael Rieth
"I had called for a address change and found out i was missing out on sooooo much. Nicole was so fun to talk to and so informed, told me about many different options for my items in my home. She diligently went over pricing for things i wanted to get the future, plus my policy as a whole making sure i had all the coverage i wanted/needed. I cant be happier with my experience. Absolutely amazing people!"
We responded:
"Thank you for the wonderful review, Chad-Michael! We're thrilled that Nicole could turn a simple address change into an opportunity to ensure that you have the best coverage for your needs. She truly loves helping our Minoa, Fayetteville and Syracuse area clients discover all the ways we can protect what matters most to them. It's great to know that Nicole took the time to review your auto insurance and renters' insurance policies along with exploring addition coverage options for your home and future needs. Making sure our customers have the right protection at the right price is exactly what we're here for! We appreciate your trust in our agency and look forward to continuing to service you and your family. If you ever have questions or need anything else, we are just a phone call away. Thank you for being a part of the Lori Mullen State Farm family! Lori Mullen Serving Minoa, Fayetteville and the surrounding communities 315-446-4432 www.sfautoquote.com"
Ariana McCoy
September 30, 2025
5
out of
5
rating by Ariana McCoy
"Best insurance office around! Everyone is so helpful especially Nicole. I had to call the office a few times when I got a new car, and she was so beyond helpful."
We responded:
"Ariana, we’re honored by your positive feedback! We look forward to continuing to provide you and other Syracuse residents with great service for your car insurance! If there is anything else we can do for your home auto or life insurance needs, just let us know! Lori Mullen State Farm Agent"
Robert Hart
September 25, 2025
5
out of
5
rating by Robert Hart
"Nicole was wonder and took care of everything I needed and followed up with me which was very nice. Always a pleasure working with her."
We responded:
"Robert, thank you for your kind review! We're so happy to hear that Nicole took great care of everything you needed and provided excellent follow-up. At our agency, we’re dedicated to helping homeowners in the Syracuse area find the perfect homeowners insurance policy to protect their homes and belongings and then helping them with any changes or additions needed after the fact. If you ever have questions about your homeowners policy or need further assistance, Nicole and our team are always here to help. We truly appreciate your trust and look forward to continuing to serve you! Lori Mullen State Farm Agent"
Andrew Zombek
September 16, 2025
5
out of
5
rating by Andrew Zombek
"Nicole was fantastic! I love detailing with Lori’s office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Lori Mullen"
Tony From Syracuse
September 8, 2025
5
out of
5
rating by Tony From Syracuse
"After my father passed away, me and my brother were left his house and quite frankly I was really outside my depth when it came to things such as Home owners insurance, But thankfully, Nicole and Lori helped me navigate this tricky situation and got me the best possible result… They were very patient with me and my bothers questions and we had a lot of them. they are very knowledgeable in all the areas of insurance as they also handle my car insurance, I totally recommend them and their branch and had a absolutely wonderful experience"
We responded:
"Tony, we’re honored by your positive feedback! We look forward to continuing to provide you with great service for your home and auto insurance! If there is anything else we can do for your insurance needs, just let us know! Lori Mullen"
Robert Sklnner
September 4, 2025
5
out of
5
rating by Robert Sklnner
"Been with State Farm for many years. Lori has been great and for the past few years Nichole has helped us with many things. Never any issues , always clear and gets us covered with what we need. Very aware of our needs and explains things well. Recommend Nicole for all your insurance needs ."
We responded:
"Hey Bob! Thank you for your positive review and shout-out to Nora! I am happy to hear she was able to assist by making a confusing issue clear for you. If you have any questions or concerns that arise, please do not hesitate to stop by or give us a call. We are here for Good Neighbors like you! -Lori - your State Farm Agent"
Jacob Gonzalez
August 28, 2025
5
out of
5
rating by Jacob Gonzalez
"As a dealer, Nicole was super easy to work with aswell as polite."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ryan Mayer
August 24, 2025
5
out of
5
rating by Ryan Mayer
"What an amazing staff. Not only did I make a good switch. I was able to in the end save money on my auto insurance. They check up on you and they help you save the most money. They will sit down with you and go over your entire policy. Letting you know what you can get rid of or increase not to pay more but to be better off if something was to happen to you. I highly recommend them if you are looking for auto or home insurance or making a switch. They will take care of all your needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Lori Mullen"
Zenetta Knapp
August 22, 2025
5
out of
5
rating by Zenetta Knapp
"Nora is the bomb for real! I had to get small business insurance ASAP and she made it happen easily and quickly! All through email so I didn't have to take time away from work. She emailed me back with every question I had and made things happen for me and my business. I LOVE State Farm and how affordable they are and also how the Lori Mullen office always strives to take care of their customers in the best way!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Lori Mullen"
Red Langley
August 21, 2025
5
out of
5
rating by Red Langley
"Nora has been great helping me figure out the nitty gritty of insurance as a new driver!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Lori Mullen"
Kevin Liedka
August 14, 2025
5
out of
5
rating by Kevin Liedka
"Excellent customer service, Nicole was very helpful, and professional!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Lori Mullen"
Yousif Din
August 12, 2025
5
out of
5
rating by Yousif Din
"Nicole was a very good person and very helpful. Thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Lori Mullen"
Turgut Ercan
August 6, 2025
5
out of
5
rating by Turgut Ercan
"Great insurance great agent Nicole is very helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Munjed Marji
August 1, 2025
5
out of
5
rating by Munjed Marji
"Amazing work, very quick and very helpful, the experience was great easy and hassle free. Recommend 10/10"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lisa Torres
July 31, 2025
5
out of
5
rating by Lisa Torres
"We’ve been with State Farm for years, in different states, and have always had wonderful service. At this office, specifically, we have had highly personalized service over the last 5 years from Lori, Nora and Nicole. Just today, Nicole spent over an hour on the phone with me getting my insurance needs updated and making sure all my questions were answered. She was friendly, patient, and personable as well as knowledgeable about how to best handle our changes. Thank you to Nicole, and to everyone at Lori Mullen State Farm for taking great care of us over the years!"
We responded:
"Lisa, thank you for taking the time to review our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs now and in the future. Lori Mullen"
Ron Krystyniak
July 30, 2025
5
out of
5
rating by Ron Krystyniak
"Fast efficient service. Always a pleasure to work with. Good coverage compared to other policies."
We responded:
"Ron, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Lori Mullen"
Raffaella
July 29, 2025
5
out of
5
rating by Raffaella
"Nicole is lovely and has a genuineness that is often difficult to find these days, so I for one really appreciate people like her. Her patience and generosity is just a few more awesome qualities. Leadership qualities💜"
We responded:
"Raffaella. thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Lori Mullen"
Kelly Hale
July 28, 2025
5
out of
5
rating by Kelly Hale
"Very Friendly people to work with. Quick and easy process to help a mutual customer"
We responded:
"Kelly, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Lori Mullen"
Mark Bell
July 25, 2025
5
out of
5
rating by Mark Bell
"Efficient and great service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jerome R
July 23, 2025
5
out of
5
rating by Jerome R
"Called on behalf of a mutual customer and was all done within 5 minutes. Great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"